Cancelation fee
Description
Cancellations must be made during clinic office hours EXCLUSIVELY by e-mail to jocelito@twelvem.ca at least 24 hours prior to the appointment, otherwise, a $50 cancellation fee will be expected. Patients missing their appointment or arriving late will be charged according to the time booked. Cancellation fees will also apply to new patients for a missed first visit. Cancellations due to weather or in good faith emergencies are excused if you call prior to your appointment.
